BACKGROUND
Cloud computing is the process by which a corporation uses remote computing providers connected via the Internet, rather than internal servers and network drives, to store and access the corporation’s electronically stored information. Cloud computing essentially consists of large blocks of server space that are owned and managed by cloud providers, which corporations essentially “rent” on an as-needed basis.
Renting cloud space has become increasingly popular in recent years because it saves corporations the cost of building and maintaining their own data centers, and allows them to ramp up or down the amount of server space on an as-needed basis. For example, cloud computing allows retail companies to have access to more server space during the holiday season without paying for that space as it goes unused during the slower summer season. Cloud providers also provide software maintenance and updates, which allows corporations to reduce expenditures on software and information technology staff.
LITIGATION LIKELY TO INCREASE
When a corporation internally houses its own data and software, problems, of course, may arise. Data may be stolen, lost, damaged or rendered inaccessible, potentially causing the corporation to shut down all or parts of its business for a period of time, resulting in lost profits, lost customers and costs of remediation. However, since the corporation is in charge of its own data, it may have only itself to blame. On the other hand, when the corporation enlists a cloud provider and problems occur, the corporation has a clear target — the so-called “expert” or cloud provider. Thus, as more and more corporations rely on the cloud, litigation in this area is expected to increase.