Jun 14

With the immense popularity of offshore outsourcing, more and more industry sectors are adopting it as an inherent strategical function. One of the major industries that rely on the outsourcing model is – Medical & Health Care Industry. Be it clinical research or trials or medical transcription tasks or simple data entry work thereof, offshore outsourcing has become a norm than an exception.

However, is outsourcing of medical records and patient information really safe?

Security Challenges in Medical Data Entry Outsourcing

Security of data is one of the key challenges faced by the offshore outsourcing industry. With stories about recent cases of data leakage and misuse of information, the very concept of offshore outsourcing is under scrutiny.

Health care facilities that outsource their medical data entry works have absolutely no idea as to who is actually doing their work. There are cases wherein the outsourcing service provider sub-contracts the work to smaller companies and thereby lose control over the end transcriber. This can result into serious consequences for the client.

What Needs To Be Done?

To cut a long story short, everything depends upon your choice of service provider. In order to avoid any such mis-happenings, you need to ensure that, while outsourcing the medical data entry tasks, you choose an ethical and professional service provider. This can be done by checking his track record with other companies. Here are some things you need to look out for:

No Use of Sub Contractors
Choose a service provider that does not use sub contractors for executing the work. In addition you need to be diligent and keep monitoring the progress of the service provider throughout the project. Another important thing you need to ensure is to draft a professional contract that contains a clear “no sub contractor clause” within it.

Prioritize Customer Services
You need to make sure that your service provider should prioritize their customers’ needs in the best and all the work that you outsource to them is taken care of by their own team of trained professionals.

Secure Physical Location

If possible, visit your service provider’s company to check out their security arrangements. A professional service provider would have manned security at entry and exit points, surveillance cameras, not allow any removable storage devices and have only limited access of systems and information on a need to know basis.

Ensures Complete Data Security
In addition to ensuring that your data doesn’t leave the premises of the company, your service provider should ensure data security by incorporating security measures like data encryption protocols, multi-tiered application architecture, design level security, safeguards, firewall protected networks, sterilized e-mail servers, denial of access procedure and multi model alerts. It’s always advisable to go for the vendor which not only uses the latest state of technology for your work but also has trained personal to handle such software with firmness and accuracy.

Expert Data Entry Professionals
Medical data entry is a great deal different from regular data entry jobs. It requires a strong medical background and effective knowledge of clinical research and trials. Moreover, you need to ensure that the people working on your data are educated on the importance of being HIPAA and HITECH compliant. Also for better results in specific types of data entry tasks, it might be preferred that before initiating a project some customized training pertaining the nature of the project is provided to the team appointed to be dealing with that project. Such trainings can be given jointly by the two outsourcing partners.

The above points act as the checklist for verifying and finalizing the service provider before signing the deal with him. Also the terms of contract should be designed in a manner to cover the data security and confidentiality clause as well apart from the legal and financial terms. Even a penalty clause and a risk management plan should be well discussed between the two partners to be able to properly handle the negative effects in case of any leakage of information/data or breach of any terms of contract.

Article Source: http://www.articlesnatch.com

About the Author:
Pooja Puri is a Health Care industry professional with a Masters degree in Clinical Research. She is associated with a Clinical Research Organization located in New Delhi. She writes articles for KPO firm that has expertise in providing data mining and data entry for clinical trial work to major pharmaceutical companies.

Jun 11

It’s easy to take education for granted, especially when you consider that every child in the UK has access to a computer, whether it’s at home or at school. But what most people forget is that 1 billion children in the developing world have little access to education, and no access to computers, which is where a burgeoning non-profit organisation called One Laptop per Child (OLPC) comes in.

The OLPC in Nigeria

Nigerian school children get their hands on the XO and immediately start learning how to use it.

The organisation hit the headlines in 2007 when it developed a low cost laptop called the XO, which was designed to be bought cheaply by governments of developing countries and distributed among school children. The XO was originally dubbed the $100 laptop, and although three years on it still hasn’t achieved its target price, it has been purchased by 21 developing countries and distributed to 1,284,500 children across the world. However, while the organisation has helped so many children around the world, it has courted controversy, created rifts with the world’s biggest technology companies, and spearheaded the biggest consumer technology trend in the last decade.

One Laptop per Child was the realisation of an altruistic dream by a MIT director and professor Nicholas Negroponte. In 2005 he unveiled his plan to see a laptop given to every child in the developing world, to aid their education, and offer them the similar advantages in the digital age as children in the developed world. The idea was based on the creation of something completely unique: A laptop which was durable enough to withstand the stresses and strains of life in a developing world, cope with the challenges of intermittent power and internet availability, and cost just $100.

The design of the XO PC was outstanding, and should be regarded as a feat of computer engineering. Against the back drop of the prices of technology in 2005, before low cost and low power components were prevalent, Negroponte designed a laptop with a 433MHz processor, 256MB RAM, a 7.5” LCD display and wireless networking. This may not sound impressive, but its base cost of £199 was unheard of at the time, it had enough power to drive its bespoke Linux operating system dubbed Sugar, it could function as a laptop, ebook reader, had a screen which was clearly visible outside in direct sunlight, had 12 hours of battery life and was completely shock-proof, waterproof and dust-proof.

While the XO preceded the market in terms of design, its biggest challenges were to overcome the rigours of a life in the hands of children in developing countries. Availability and reliance on power was a problem for Negroponte, and the XO could not succeed if it was too power hungry. They also had to iron out the biggest failing point on consumer laptops: Hard disc crashes. The XO introduced flash drives, which eliminated the mechanical wear and tear of traditional spinning disc drives. What’s more, the XO featured a revolutionary new screen, which used a dynamic LED backlight, which reduced operating wattage down to 3W under normal conditions. This put battery life at 12 hours, far beyond that of normal consumer laptops, and made the XO a force to be reckoned with.

A new kind of PC

The XO laptop caused such a stir, that it’s credited with spearheading the resulting netbook craze, which is still the only PC sub-market which is growing. Once OLPC had mastered the low power components, screen and size, it started selling them in the US. They retailed the laptop as part of the Give One Get One campaign, where a US consumer would purchas a laptop for $400, and donate one to a child in a developing country at the same time. It’s this that Wayan Vota, editor of OLPC News, an independent community of OLPC supporters, believes caught the eye of companies such as Asus and Acer.

The XO PC is waterproof and dustproof

The XO PC is waterproof and dustproof, making it ideal for children in the developing world.

“The real threat of OLPC introducing a “$100 laptop” was enough to spur technology companies into action. And they had to act fast. OLPC sold 160,000 XO laptops at $400 for two- and you didn’t even get both. That had Asus rightly excited when they launched the EeePC line to amazing success,” he said.

Once ASUS made a commercial success of their EeePC, the whole market had to catch up, and within six months, every laptop manufacturer was shipping its own netbook version. In 2009 there were 33.3 million netbooks sold globally, and the sector achieved a 72% growth in sales, compared to a 13% decline in amount of notebooks sold. If its supporters are correct, One Laptop per Child caused one of the biggest technology sensations of the decade.

“The creation of the netbook market is largely, and appropriately credited to OLPC,” says Ed McNierney, Chief Technical Officer of OLPC. “We wouldn’t have $300 netbooks in the consumer market if that push from OLPC hadn’t happened.
Consumer product companies in the technology world are not known, in general, for their risk-taking behaviour,” he told PC Plus.

When asked for a comment, an ASUS spokesman told PC Plus that the XO had no bearing or effect on the creation of the EeePC 701 which launched in 2008, and that the company would have come to market with a similar product even if the XO hadn’t been invented.

Competition

It’s not often that a non-profit organisation courts competition and controversy, but the technology industry can be an unpredictable world, and it wasn’t long before OLPC found itself embroiled in a war of words with Intel. The world’s biggest chip maker had seen the market potential of the developing world and built its own low cost laptop, the Classmate PC, soon after the announcement of the OLPC XO- a move which incensed Negroponte. He called Intel ‘predatory’ in a lecture at MIT, accused the company of “hurting the [OLPC] mission” on the CBS news show 60 minutes, back in 2007. If this wasn’t enough, Negroponte then accused Intel of selling its Classmate PC to the same governments he was trying to persuade to take up orders of the XO, but “dumping” them at a loss making sum, scuppering his project.

Nigerian children recieve a lesson supported by the XO

Children in Nigeria recieve a traditional lesson from their teacher, but use the OLPC XO laptop to support their learning.

In the face of widespread criticism, Intel joined forces with OLPC in December 2007, in an uneasy alliance, which caused public disconcertion from AMD, who was a founding partner of the OLPC project. While the Intel – OLPC partnership promised a new beginning, the reality was very different. Less than six months later Negroponte dropped Intel representatives from OLPC’s board of directors, demanding that Intel dumped its Classmate project if the two companies continued to work together. With the money Intel has invested in its own project it was never going to can the Classmate PC project, and the relationship ended.

Since 2007, both laptops have seen their share of success and failure, with Intel shipping 1 million Classmate PCs to Venezuela and 150,000 to Libya. OLPC has saturated Uruguay and Peru with approximately 1 million XO laptops, as well as completing smaller orders from Colombia, Rwanda and Mexico. Whether Intel’s Classmate PC project hurt the OLPC effort is still the subject of debate, but Wayan Vota, editor of OLPC News, an independent community of OLPC supporters, doesn’t think so. He believes that the enthusiasm created by the XO and Classmate PC made Negroponte’s dream a reality: “I’ve heard from Intel insiders that the XO laptop moved the netbook revolution forward by a few years. Intel would’ve come out with a Classmate-like device, but not as soon as they had to with OLPC’s pressure. For this, both organizations should be thankful because netbooks are the only bright spot in the laptop business,” he told PC Plus.

However, the bright spot of technology might not look so good for OLPC. It’s not been able to get its cost down to the desired $100, and orders have been far from overwhelming. What’s more, the consumer market has caught up, and it’s possible to buy standard netbooks at cost as cheaply as an XO. While they’re not built as ruggedly with the developing world in mind, they do feature fully functional operating systems, such as Windows, which some say would better prepare children for a connected future.

An ‘irresponsible strategy”

Despite its rocky road to success, OLPC still has a long way to go before it can claim any kind of success. Its intention to deliver PCs into the hands of the world’s poorest children is admirable, but experts have called its methods in question, warning that the charity risks wasting the hard work and achievements by equipping communities with laptops and then leaving them to work out how to use them for themselves- a criticism which Walter de Brouwer, European CEO of One Laptop per Child flatly rejects. “The charge is false,” he told PC Plus in an exclusive interview. “Typically, teachers and schools receive a two-week introduction not only to the machine and its technical features and operation, but more critically on how to integrate it into the learning experiences,” he said. De Brouwer continued: “OLPC works with the country to develop a team that works with the schools. The team supports the schools, technically and pedagogically. This team also works to develop capacity at the schools and locally in the communities.”

In the UK schools require entire departments to keep their networks and PCs in running order, and the use of IT in classrooms as a key part of teacher’s training. Wayan Vota, an outspoken supporter of the OLPC project, has questioned the level of support provided by OLPC called their deployment strategy “irresponsible.”

“OLPC has always maintained distance from actual implementation, claiming it was the country’s responsibility to integrate XO laptop into their educational system. That might work for Uruguay, a stable, advanced country. But it’s irresponsible in lesser developed countries. OLPC has the responsibility to educate countries on what they are buying – an XO laptop should be one small part of a whole educational system change,” he said. “Just handing off the XO laptop, like it’s a self-installing app, leads to Ethiopian teachers banning them from classrooms as a plague on education.”

Last year, teachers and parents in Ethiopia criticised the deployment of the XO, claiming that it was a distracting toy for the children, and could not be a worthwhile tool in their education system built around memorising from a blackBoard and then passing the national test. Without teacher training to implement the laptops, the XO couldn’t fulfil its function. While self-learning is an important part of the XO’s purpose, it’s clear that there’s a serious risk that the laptops will either not be used effectively, or fall into disrepair.

One has to admire what Negroponte and OLPC has achieved in the last three years, battling adversity which would have overcome many other organisations. OLPC claims that attendance in schools improves with the introduction of the XO. OLPC is currently working on a new version of its laptop, the XO-1.5, which it hopes to start deploying later this year, and has released concepts of a $75 tablet PC which it aims to make a reality by 2012. No-one can argue that getting an internet connected laptop into the hands of children in the developing world is essential for those countries to grow and prosper. However, unless OLPC ask difficult questions of the XO’s recipients, it risks wasting an opportunity to really make a difference.

Concept of success

No-one can accuse Negroponte of not being ambitious and if his mission to put an internet connected PC into the hands of every child in the developing world wasn’t challenging enough, he wants to build a paper thin touchscreen tablet PC which will retail at under $100. This concept design is the OLPC XO-3 (pictured) and is the latest dream of OLPC founder Nicholas Negroponte. It’s to be based on the XO 1.75 spec, which will feature an ARM mobile processor, which will provide twice the speed of the XO-1 and operate at 25% of the power. However, the main difference is the form. Negroponte wants to move away from a standard laptop form, and go for a purely touchscreen device.

The XO3 concept, due 2012

A vision of the future: Negroponte wants to launch a handheld tablet similar to this concept, costing less than $100, in 2012.

Whether or not the XO-3 can actually be achieved is another matter. Producing something similar to the iPad in form, in just two years and dropping the cost to under $100 seems ludicrous, and whether such a device could power an OS capable of supporting a child’s education is another matter. What’s more, whether this form factor is suited to education is another matter. It seems that Negroponte has learned a few things about the nature of the technology industry, in the last three years promoting the XO. While the threat of releasing a sub-$100 netbook spurred the rest of the industry to react is a seismic way, he’s hoping that the design of a low-cost tablet could have the same effect. He told Forbes: “We don’t necessarily need to build it, we just need to threaten to build it.”

If OLPC can use the industry to its advantage this time, rather than do all the leg work while the consumer market reaps the benefits, then the dream of getting tablet PCs into developing countries could become a reality.

Jun 11

Right on the same day that the pathetic squealing technochildren around me flittered through the streets of Bath waving their newly purchased iPads like a pagan fertility stick in a 21st century Morris-dance, I took advantage of a related fluctuation in the market: I bought a second-hand Kindle 2 for a song. And while the hypnotised Jobzombies attempted to show me their Angry Birds high scores on their nigh-identical iPhones (as if I would care for even half a picosecond about how good they are with a touch-screen catapult and random chance) I pulled my simple, effective and – most importantly – buttonised Gameboy Advance out of mothballs.

It’s not techno-fear. The just-announced and extremely fancy looking iPhone 4 doesn’t tickle my fancy either, because I don’t want a million things crammed in to a tiny package. Consolidation of devices is not the way technology needs to progress. I shall explain, as usual, through the gift of over-laboured metaphor.

I’ve got some really great shoes. I also have an excellent pair of jeans, and my collection of pseudo-hip T-shirts is frankly huge. Each item of clothing serves its respective purpose perfectly: my trainers protect my feet from the world, my T-shirts protect the world from my blobulous upper body. So why would I shell out for a New Improved JeansShoesShirt from ClotheoCorp?

It just wouldn’t work for me. You’re forced to start with JeansShoesShirt’s default GarmentSet, the superclothing equivalent of wandering around normal society in a Star Trek Klingon outfit complete with Cornish Pasty forehead. I’m quite capable of identifying myself as a high-level nerd using my own clothes, thank you. In order to facilitate a change of outfit, ClotheoCorp insists that you purchase the limited, restricted right to wear replacement GarmentChunks from its exclusive private store. But you won’t be able to find the T-shirts amongst the mountainous pile of awful tartan trousers and novelty clown shoes, and those shirts that are visible lack any imagery that displeases ClotheoCorp – which is precisely the sort of imagery I wish to adorn myself with. What’s worse, if you’re away from home and the weather turns, you can’t borrow a coat from a chum or share an umbrella. You’ve got to buy your own GarmentChunk or BrellaCessory. Rubbish.

And then there’s the extra rigmarole involved in actually donning the JeansShoesShirt in the first place. It requires a special wardrobe (the ClotheoCorp Dressulator 2.41) and, to be frank, it doesn’t work properly. It will swallow the majority of the clothes you attempt to ‘import’ and re-tailor others to the point that they no longer fit you. It will hassle you every single day about its seemingly never-ending need to update. And an all-in-one romper-suit is a truly ridiculous thing for an adult to be wearing, even if it does have chrome edges and a glass screen.

I have run out of metaphor at its flimsiest point, you’ll be glad to hear. But I’ll never run out of love for my collection of varied toys, each of which was chosen based on the qualities I personally admire in a gadget that is fit for purpose. If Nintendo had put a piece of greasy glass where the buttons were supposed to be, there’s no way I’d still be playing games on a 10-year-old console. If Amazon had insisted I install nasty software rather than leaving the Kindle open for straight USB file transfers, I absolutely would not have bought one. That simple freedom was a selling point, but more people need to be like me for sensible to become normal. There’s still choice out there. Follow your brain, not your shiny-gland.